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HP HP2-N49 Exam Syllabus Topics:

HP Selling HP Business Service Management Solutions Sample Questions:

1. Which primary IT process benefits does the HP Infrastructure Management solution provide?
(Select three)

A) application performance issues
B) silo busting
C) real-time compliance enforcement
D) management of physical and virtual environments
E) increased IT Network Operations Center efficiency
F) reduced down time and mean time to resolve (MTTR)
G) data analytics

2. According to Gartner Research which IT processes are vital when implementing a strongly integrated HP APM solution? (Select two.)

A) deep application diagnostics
B) virtual tracking
C) predictive analytics
D) infrastructure availability
E) process orchestration

3. What is the HP approach to model-driven or model-based operations for the HP BSM solution?

A) an operational service desk system with automated ticket generation
B) modeling prioritized event calculations by their level of priority
C) a dynamic service model that maps dependencies and relationships in real time
D) modeling virtualized environments prior to rolling them out into production

4. Which additional personas are key influencers on a potential infrastructure management solution sale with the director of operations? (Select three.)

A) HVP of applications
B) security analyst
C) database administrator
D) QA test director
E) Windows administration manager
F) LOB manager for application support

5. Which critical skill must salespeople master for discovery sales conversations that relate to HP BSM solutions?

A) providing compelling product value statements
B) presenting a clear solution roadmap
C) providing proof of concept examples
D) aligning the personas with the correct solution

Solutions: