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HP Selling Imaging and Printing Fundamentals Sample Questions:

1. How many customers and printers are in the HP imaging and printing worldwide installed base?

A) 30 million customers, 200 million printers
B) 400 million customers, 1 billion printers
C) 100 million customers, 400 million printers
D) 200 million customers, 600 million printers

2. What is a key reason that HP monochrome LaserJet print quality is better than that of competitive products?

A) higher fuser temperatures
B) smoothest gray ramp
C) HP ColorSphere toner
D) HP Scalable Print technology

3. What is cross-selling?

A) including a color product in the offering
B) selling two different models of the same product
C) expanding the business opportunity by extending more capabilities to the product
D) expanding the business opportunity by providing the customer with three connectivity options

4. Which feature is unique to HP ePrint Enterprise?

A) Enables mobile devices to print via email to eliminate the need to connect to the device
B) Installed behind the company firewall for added control and security
C) Enables Apple iOS devices to print directly to the HP imaging and printing device
D) Enhances the workflow functionality that is built into HP MFPs and some HP printers

5. How does the HP Universal Print Driver differ from traditional HP print drivers, such as the HP PCL 5 driver?

A) The HP Universal Print Driver can send a print job to multiple printers at the same time, while traditional print drivers can send a print job to only one printer.
B) The HP Universal Print Driver can send a print job to any HP printer in the fleet, but the traditional print driver can send a print job only to the model of printer for which it is designed.
C) The HP Universal Print Driver enables the customer to manage a single print driver to operate all HP printing devices in the fleet, while the traditional print driver requires the customer to manage separate print drivers for each device.
D) The HP Universal Print Driver can search the network for the printer that the user wants to install, but the traditional print driver can find a printer only if the user connects the printer via USB.

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