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Salesforce Strategy-Designer Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Leveraging Adjacent Roles and Skills | 19% | - Lead cross-functional decision-making processes - Align solution strategies with organizational goals - Integrate research, design, and business strategy practices - Collaborate with designers, technologists, and business leaders |
| Topic 2: Value Design | 32% | - Define challenge statements aligned to business and user needs - Apply ethical and value-centered design principles - Establish success metrics and value outcomes - Analyze organizational dynamics and external influences |
| Topic 3: Intangible Deliverables | 26% | - Create organizational alignment and shared vision - Facilitate collaboration across teams - Build stakeholder relationships and influence - Communicate vision and strategic direction |
| Topic 4: Tools and Artifacts | 23% | - Map user needs to Salesforce platform capabilities - Select appropriate research and co-creation methods - Assess desirability, feasibility, and viability - Use strategy design frameworks and artifacts |
Salesforce Certified Strategy Designer Sample Questions:
1. How many differences in functionalities should be tested at one time with A/B testing?
A) Zero, they are not used to test differences.
B) Only 1
C) Up to two: A and B
2. Which of the following elments can be used to store cases and allow users to accept ownership from them?
A) Assignment Rules
B) Case Teams
C) Case Record Types
D) Queues
3. What is the correct gramatical structure of a brainstorming session as defined by Salesforce?
A) What is the correct way...
B) How might we...
C) What do you think...
D) How are we doing X wrong....
4. Laura and her team at Terrible Tricycles are currently undergoing a process of high-level ideation to sketch out solutions to their problem of customer churning increaing every quarter.
What kind of research are they performing?
A) Research for Assessment
B) Research for Validating Assumptions
C) Research for Inspiration
D) Research for Exploration
5. True or False? Private folders will only be accesible by the creator of the folder if she does not share it with anyone else.
A) FALSE
B) TRUE
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: D | Question # 3 Answer: B | Question # 4 Answer: C | Question # 5 Answer: B |






