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Salesforce Certified Platform User Experience Designer Sample Questions:

1. A UX Design team is doing a review of a new Lightning Web Component (IWC). They are following the Salesforce Lightning Design System (SLDS) block, element, modifier (BEM) naming conventions.
Which class does NOT follow this convention?

A) .slds-box
B) .slds--size-l-of-2
C) .slds-avatar_circle

2. Financial advisor should be able to access a customer's record in Sales Cloud and see all potential business opportunities related to each individual customer. The bank does not have any corporate or business customers at this time.
How should a UX Designer suggest the bank represent its customers within its Salesforce instance?

A) Standard Lead Object
B) Standard Account object.
C) Standard Person Account Object
D) Standard Opportunity object.

3. A UX Designer determines that the usability of their company's Salesforce org could be improved if there was a tight relationship between the objects Container and Container Bids. For example, Container Bids should be deleted automatically whenever its associated Container is deleted.
Which type of relationship should be used to optimize the link between Container and Container Bids?

A) Master-Detail
B) Many-to-one-Lookup
C) Hierarchical Lookup

4. A Development team is not valuing the results of a usability testing session.
How should acceptance of the results be increased?

A) Include links tobest practice artides for each finding.
B) Create a new prototype to demonstrate improvement.
C) Invite team members to observe usability sessions.
D) The Development team can perform script testing.

5. A UX Designer needs to declutter the Highlights panel for a custom object's Lightning page. The team that uses this object explained there are too many action buttons; only specific actions are used for each status of the record.
Which Lightning Record Page feature should be used to solve this problem?

A) A Dynamic Actions
B) Dynamic Forms
C) Audiences

Solutions: