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Apple 9L0-064 Exam Syllabus Topics:

Apple OS X v10.8 Troubleshooting Sample Questions:

1. If a customer needs to change the permissions of a file to Read-only for all users, what is the recommended method?

A) Use the Sharing & Permissions pop-up menu in the file's Get Info window to choose read only for all users.
B) Always use command line tools to adjust file permissions.
C) Use Repair Disk Permissions in the Disk Utility to adjust the file's permissions.
D) Place the file into a folder, then change folder permissions to read only using the Sharing & Permissions pop-up menu in the folders Get Info window.

2. You would like to copy a 4 GB file from your MacBook Pro (Retina, Mid 2012) to a co-worker's MacBook Air (Mid 2011). Both Macs have OS X Mountain Lion installed. Which method requires the least configuration?

A) Transfer with AirDrop.
B) Set up Bluetooth File Exchange.
C) Upload the file to an online file storage service, then download it.
D) Use an ethernet cable and enable file sharing.

3. What should customers be aware of if they need to use Safari or reinstall OS X Mountain Lion when their Mac has been started from OS X Recovery?

A) They must charge the Mac's battery to 100% before starting from OS X Recovery.
B) A Mac must have at least 4GB of memory to reinstall OS X Mountain Lion.
C) A valid Apple ID is required to use Safari on OS X Recovery.
D) An internet connection is required to use Safari and reinstall OS X.

4. An iMac starts, but becomes unresponsive after the login screen. How can you easily disable login items to see if they are causing the issue?

A) Start the iMac to OS X Recovery and reinstall OS X Mountain Lion.
B) Start the iMac to OS X Recovery, then open the terminal and use it to delete all login items.
C) Hold command S to enter Single User mode, then move login items with the command line.
D) Hold the shift key at start up to Safe Boot.

5. If you have FileVault 2 enabled on your Mac, how do you start up from OS X Recovery?

A) Hold theCommand and Rkeysatstartup.
B) Use the option key and choose OS X Recovery disk in the Startup Manager.
C) You must turn off disk encryption to use this feature.
D) Open System Preferences > Startup Disk preference pane then select the OS X Recovery disk.

Solutions: