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Apple OS X Support Essentials 10.8 Sample Questions:
1. In OS X, which is a valid method to reset permissions and ACLs on a home folder to their default settings?
A) Open Disk Utility from the Utilities folder on the startup volume, select the volume with the home folder, and click Repair Permissions.
B) Select the user home folder in the Finder, choose Get Info, choose Reset Permissions from the action pop-up menu, and authenticate as the user.
C) Start the computer from the OS X Recovery partition, select Password Reset from the OS X Utilities window, select the system volume and the user account, and click Reset.
D) Start the computer from the OS X Recovery partition, open Terminal from the Utilities menu, enter resetpassword at the prompt, select the system volume and the user account, and click Reset.
2. Review the screenshot of part of a Network Utility window, and then answer the question below.
Which statement accurately interprets the Network Utility Lookup results shown above?
A) A forward lookup of mainserver.pretendco.com returned the IP address 10.1.0.1.
B) The DNS server for mainserver.pretendco.com is pretendco.com.
C) A reverse lookup of mainserver.pretendco.com returned the IP address 10.1.0.1.
D) A reverse lookup of 10.1.0.1 returned the name mainserver.pretendco.com.
3. Review the screenshot of the My Account pane of Users & Groups preferences, and then answer the question below.
An OS X Mountain Lion computer has three local users configured as shown above. Bill Sykes has lost the password to his account. Which procedure will let you reset his password?
A) Restart the Mac from the OS X Recovery partition, open Terminal from the Utilities menu, type resetpassword and press Return to open the Reset Password utility, and then reset his password.
B) Log in as Chris, open Reset Password from the Utilities folder, and then reset Bill Sykes' password.
C) Log in as Bill Sykes using the root password, open Users & Groups preferences, and then reset his password.
D) Log in as Chris, open Directory preferences and enable the root user, then authenticate as the root user in Users & Groups preferences, and then reset Bill Sykes' password.
4. Review the screenshot, and then answer the question below.
You perform a default installation of OS X Mountain Lion, and create the initial admin account, and accounts for Chris and Pat, as shown above. The Chris account is a member of which group?
A) staff
B) wheel
C) workgroup
D) chris
5. When a user chooses Shut Down from the Apple menu, what process quits all of the user's open applications and tells the kernel to power down the computer?
A) init
B) kernel_task
C) launchd
D) loginwindow
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: A | Question # 3 Answer: A | Question # 4 Answer: A | Question # 5 Answer: D |






