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Apple 9L0-010 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Macintosh Troubleshooting | - System Recovery and Repair - Hardware Diagnostics - Software Troubleshooting |
| Topic 2: Macintosh Hardware | - Hardware Repair Procedures - Macintosh System Components - Hardware Identification and Specifications |
| Topic 3: Apple Service Procedures | - Repair Safety and Handling Procedures - Service Documentation and Resources |
| Topic 4: Macintosh Operating System Support | - User Support and Maintenance - System Administration - Mac OS Installation and Configuration |
Apple Macintosh Service Certification Sample Questions:
If the embedded battery with exposed cell packs from a MacBook Air (Late 2010) is dropped during service, it should always be replaced.
- A. False
- B. True
Correct Answer: B 🗳️
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Which of the following is a valid precaution you should take when you begin working inside a MacBook Pro (13-inch, Mid 2010)?
- A. Reset the SMC.
- B. Remove the hard drive.
- C. Disconnect the optical drive.
- D. Disconnect the main battery.
Correct Answer: D 🗳️
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Which of the following is ALMOST CERTAINLY a hardware-related problem?
- A. Error beep at startup
- B. No video at startup
- C. Blinking question mark at startup
- D. Distorted video at startup
Correct Answer: A 🗳️
When practicing component isolation, which ONE of the following components would NOT be a part of a minimal system configuration for a MacBook 13-inch (Mid 2010)?
- A. RAM
- B. Optical drive
- C. Logic board
- D. Power adapter
Correct Answer: B 🗳️
What step is required before upgrading the RAM in a Mac Pro (Early 2009)?
- A. Remove the front inlet fan assembly.
- B. Remove the processor tray.
- C. Remove the hard drive carriers.
- D. Remove the Optical Drive and Carrier.
Correct Answer: B 🗳️
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