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Cisco Introducing Cisco Voice and Unified Communications Administration Sample Questions:

1. An end user reports that they are unable to control their Cisco IP phone using Cisco Unified Personal Communicator and cannot make any calls. Which situation can cause this issue?

A) The LDAP integration is incorrect.
B) The Allow Control of Device from CTI checkbox in the device configuration on the Cisco Unified Presence is disabled.
C) The Cisco Unified Personal Communicator is not registered in the Cisco Unified Presence server.
D) The Cisco Unified Personal Communicator is configured in desk-phone mode.
E) The Allow Control of Device from CTI checkbox in the device configuration on Cisco Unified Communications Manager is disabled.

2. What are three methods used by the administrator to integrate the LDAP directory in a corporate organization? (Choose three.)

A) User password
B) User login
C) User lookup
D) User provisioning
E) User authentication
F) User default settings

3. What is the most important factor that contributes to network design availability and reliability?

A) vendor-specific
B) fault management
C) data backup
D) high availability

4. Which three models of configuration does Cisco Unified Communications Manager Express support? (Choose three.)

A) voice gateway
B) hybrid
C) WAN
D) PSTN
E) MOH
F) keyswitch
G) PBX

5. What is the interface type that you should use to connect a PSTN analog line to the VoIP network?

A) E and M
B) FXS
C) serial
D) FXO

Solutions: