IBM System Storage DS8000 Technical Solutions : C9020-463

C9020-463 real exams

Exam Code: C9020-463

Exam Name: IBM System Storage DS8000 Technical Solutions

Updated: Aug 29, 2026

Q & A: 57 Questions and Answers

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About IBM System Storage DS8000 Technical Solutions : C9020-463 Exam

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IBM C9020-463 Exam Syllabus Topics:

SectionWeightObjectives
DS8000 Architecture and Hardware22%- Connectivity and I/O interfaces
- Cache and non-volatile storage
- System models and components
- RAID and tiered storage concepts
Copy Services and Business Continuity15%- High availability and disaster recovery
- FlashCopy, Metro Mirror, Global Mirror
- Consistency groups and replication
Planning and Installation25%- Capacity and performance planning
- SAN and host connectivity design
- Licensing and feature activation
- Solution sizing and configuration
Monitoring, Troubleshooting and Support10%- Firmware updates and maintenance
- Problem determination and diagnostics
- Performance monitoring and reporting
Configuration and Management28%- DS CLI command interface
- DS8000 Storage Manager GUI
- Easy Tier and storage optimization
- Security and encryption
- Volume allocation and extent pools

IBM System Storage DS8000 Technical Solutions Sample Questions:

Question 1

A customer is trying to determine how to set up the correct order of who gets notified when a problem occurs with the customer's IBM DS8870.
Who sets the customer preferences for remote support?

A. The IBM sales representative from the order worksheet
B. The IBM installation personnel from the installation worksheet
C. The IBM service representative from the customer worksheet
D. The IBM support personnel from the call menu worksheet


Question 2

During the Technical and Delivery Assessment pre-sales review, a customer identifies a requirement to implement Easy Tier Server with its new IBM DS8870 deployment.
Which planning requirement must be discussed as part of the checklist planning review?

A. VIOS with direct attachment to the DS8870
B. A minimum AIX OS level (AIX 7.1 TL3 or higher)
C. A minimum of dual 16-Gbps connectivity via SAN
D. Supported on native AIX servers (non-VIOS) only


Question 3

A customer is having performance problems with an IBM DS8870. The DS8870 has only 600 GB drives (all drives are the same size and speed). A performance analysis indicates that some ranks are performing much more I/O than others. The customer is not running Easy Tier.
What should you recommend first?

A. Use auto-rebalance in Easy Tier.
B. Purchase SSDs and set up a combined HDD+SSD Easy Tier pool.
C. Add more cache to the machine.
D. Purchase an Easy Tier license.


Question 4

A customer is ordering an IBM DS8870 to attach to an IBM AIX system and has a requirement that certain applications get as much bandwidth as possible.
Which feature should be recommended to the customer?

A. High Performance FICON
B. I/O Priority Manager
C. Multi-thread Performance Accelerator
D. Adaptive Multi-stream Prefetching


Question 5

Which capability is unique to the IBM DS8870?

A. Three-site cascaded replication
B. Thin provisioning for distributed systems
C. Point-in-time copy with full copy
D. Cache mirroring for all write data from servers


Solutions:

Question 1
Answer: C
Question 2
Answer: A
Question 3
Answer: A
Question 4
Answer: D
Question 5
Answer: C

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