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Nortel 922-098 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Network & Call Processing Troubleshooting | 20% | - Branch office and remote gateway connectivity - IP trunking and signaling protocol issues - Call failure, audio quality and echo problems |
| Topic 2: Hardware Faults & Recovery | 20% | - Common processor and media gateway failures - Redundancy switchover and restoration - Power, cooling and peripheral issues |
| Topic 3: Troubleshooting Tools & Methodology | 20% | - Command line interface and diagnostic utilities - Fault isolation and resolution procedures - System logs, traces and alarm interpretation |
| Topic 4: Software & Configuration Issues | 20% | - License and software feature problems - Patch and upgrade-related faults - Database corruption and synchronization errors |
| Topic 5: System Architecture & Overview | 20% | - Signaling and call processing fundamentals - CS 1000 Rls.5.0 hardware components - Software structure and logical partitioning |
