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Aim of the Certificate Exam
- Differentiate individual in a crowded job market
- Provide individuals with a mark of excellence that is extremely recognized by the clients and seeks within across the industries
- Empower individuals to execute tasks with confidence and skill
Upon successful training and certification, the candidate will be able to
- Create and use application properties
- Design and implement a user interface taking into consideration usability, form design, platform (desktop, tablet, and/or smart-phones), and enhancing the user experience with scripts
- Determine if an application is a good fit with ServiceNow platform capability
- Write, test, and debug client-side and server-side scripts
- Manage applications including migration, downloading and installing, and managing source code
- Implement security for an application using both contextual security and application scope
- Design an application including business logic, user interface, and database logic
- Automate application using work-flow, document feeds, email, scheduled script executions, and events
- Integrate application to external data sources
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Exam Preparation
Questions in the exam are based on official training material provided by ServiceNow over different official platforms. Also the information in these pieces of training is the source for the exam. Hence, Candidates should complete the following training courses before appearing for the certification exam.
On successful completion of training, candidates will receive voucher codes, using which they can register for the examination.
Apart from this, ServiceNow recommends candidates to go through the following pieces of training and courses for better understanding of platform and development fundamentals
- Certified System Administrator
- ServiceNow Platform Implementation (ILT)
- Service Portal Fundamentals
- ServiceNow Fundamentals (ILT)
- ServiceNow Implementation Methodology (SIM) Fundamentals (eLearning)
- Mobile Development Fundamentals
- Integration Hub Fundamentals
- Service Portal Advanced
- Performance Analytics Essentials
Candidates can get the details for these trainings on Now Learning portal
The certification exam also verifies the ability of the candidate to practical experience and expertise of the candidate, hence candidates with following work experience or knowledge will always have an upper hand during the examination
- At least six months of hands-on experience developing applications on the ServiceNow platform
- Connect or be a member of various ServiceNow developer groups that allow developer access to ServiceNow
- General familiarity with industry terminology, acronyms, and initial-ism
- Certified ServiceNow System Administrator
Reference: https://www.servicenow.com/services/training-and-certification/certified-application-developer.html
ServiceNow CAD Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Managing Applications | 10% | - Use Studio and IDE - Maintain application lifecycle - Manage update sets - Deploy applications |
| Topic 2: Application User Interface | 20% | - Create and configure UI Actions - Write client-side scripts - Write server-side scripts - Create and customize forms - Add and configure fields |
| Topic 3: Application Automation | 20% | - Create and manage Business Rules - Use Workflow Editor and Flow Designer - Create and manage Script Includes - Configure email notifications - Create scheduled jobs |
| Topic 4: Security and Restricting Access | 20% | - Configure Access Controls (ACLs) - Manage data privacy - Implement application security - Create and manage roles |
| Topic 5: Designing and Creating an Application | 20% | - Manage application artifacts - Determine if an application is a good fit for ServiceNow - Understand and use application scope - Create application modules - Design and create the application data model |
| Topic 6: Working with External Data | 10% | - Integrate with third-party systems - Use REST and SOAP web services - Import and export data |
