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Topics of Salesforce Certification Preparation for Advanced Administrator CRT 211 Exam
Candidates must know the exam topics before they start of preparation. CRT 211 exam dumps will include the following topics:
1. Salesforce Security and Custom Objects
- Determining Appropriate Sharing Solutions
- Territory Management
- Restricting and Extending Object, Record, and Field Access
- Data Relationships
2. Automation, Change Management, and Auditing
- Sandboxes
- Change Management Options
- Auditing and Monitoring
- Deployment Tools
3. Analytics and Data Management
- Data Quality Features and Policies
- Report Types
- Creating Reports
- Dashboards
4. Sales, Service, and Content Applications
- Salesforce Knowledge
- Products, Price Books, Schedules, and Quotes
- Content Management
- Forecasting
- Entitlements
5. Customization: Fields
- Create selection fields: picklists and lookups
- Create formula fields
- Work with record types and business processes
- Create new custom fields
- Work with page layouts
- Administer standard fields
6. Managing Data
- Import new records using import wizards
- Update existing records with the data loader
- Back up data with a weekly export
7. Reports and Dashboards
- Summarize report data with formulas and visual summaries
- Filter reports
- Print, export, and email reports
8.Automation
- Automate leads and cases
- Manage email administration
- Set up workflow rules and Process Builder
9. Managing the Support Process
- Understand the Salesforce Console
- Automate the support process
- Analyze support data with reports and dashboards
- Enable collaboration in the Service Cloud
Introduction to Salesforce Certification Preparation for Advanced Administrator CRT 211 Exam
The Salesforce-CRT 211 exam is a competency-based certification exam that recognizes your knowledge of next-level techniques to administer and manage Salesforce's CRM capabilities through guided scenarios, lecture, and discussion.
Difficulty in writing CRT 211 Exam
Salesforce Certification Preparation for Advanced Administrator CRT 211 is one of the demanding certifications that candidates can have on their resume. There could be many challenges participants can encounter when they start preparing for this exam, few of them are like improper course contents, lack of concentration, lack of study materials, lack of time, etc. Most of the time candidates don't understand questions as well because, in the exam, questions use to be based on real-time experience so, for those participants who not having real-time technical experience, they won't able to answer those tricky questions.
To overcome all these specified challenges, now candidates no need to worry because Real4dumps provide the most updated CRT 211 exam dumps, with the help of these exam dumps participants can get a very good understanding of the type of questions which are being asked in the real exam. Real4dumps exam dumps are verified by the certified Salesforce experts. Real4dumps also gives practice test, which proves to be an excellent platform to test the attained knowledge. Along with all these, participants can download PDF sample questions for their reference as well as they can practice as many times they want from our online simulator.
NEW QUESTION 117
What is true about Territory Management? (Choose 2)
- A. Users can belong to one territory
- B. Accounts can belong to one territory
- C. Accounts can belong to one or more territories
- D. Users can belong to one or more territories
Answer: C,D
NEW QUESTION 118
An administrator is planning he release process for the year. The team will be using change sets to process deployment to production.
Which three best practices should be considered?
- A. Plan your deployments around the production and sandbox maintenance schedules.
- B. Make sure to deploy all dependent components.
- C. Use matching names for global publisher layouts and Outlook publisher layouts.
- D. Be sure to test only after business hours the data after deployment.
- E. Make sure change sets are limited to 10,000 files.
Answer: A,B,E
NEW QUESTION 119
Cloud kicks has received feedback that customers are frustrated with the amount of time it takes to reach a support agent by area of expertise according to product information after a new case has been submitted.
Which feature should administrator configure in order to improve the case management process?
- A. Knowledge Component
- B. Omni-Channel
- C. Macros
- D. Escalation Rules
Answer: B
NEW QUESTION 120
When an administrator enables customizable prebuilt entitlements, which three options are automatically created?
Choose 3 answers
- A. Three field updates
- B. Three milestone types
- C. One escalation rulte
- D. One SLA process
- E. One Warning Action
Answer: B,C,D
NEW QUESTION 121
Ursa Major Solar uses the custom object Product Development to track Ideas R&D is wording on. A former administrator added the custom object Potential Name with a lookup to Product Development to allow R&D to track names under consideration for those product. The R&D manager recently ran a record and noticed several potential names where the relationship to the Product Development record was missing. The current administrator needs to change this relationship to master detail to ensure a potential name only exists when there is product development.
Which two options are available for altering the existing Potential Name records for the deployment of this change to be successful?
Choose 2 answers
- A. Move any Potential Name records with blank lookup fields to the recycle bin.
- B. Remove any existing data in the lookup field n Potential Name records
- C. Assign any Potential Name records with blank lookup fields to an existing record from Product Development.
- D. Remove the lookup field from the page layout so the data is maintained without changes.
Answer: A,C
NEW QUESTION 122
Universal Container (UC) is considering using Communities. Each partner is associated with a product and will need a separate community?
Some partners will need to access to more than one community.
What are two consideration an administrator should be aware of?
Choose 2 answers
- A. Community license choice of member-based or login-based.
- B. The org limit of 100 community does not include inactive or preview communities.
- C. The org limit of 100 communities includes active, inactive, and preview communities.
- D. Communities licenses are associated with a specific community.
Answer: A,C
NEW QUESTION 123
An administrator would like to know which delegated administrators are actively customizing their organization. Where can the administrator find this information?
- A. Delegated administrator log
- B. Login history
- C. Debug log
- D. Setup audit trail
Answer: D
NEW QUESTION 124
The sales manager at Universal Containers would like a dashboard to view each of the sales representative's opportunities, accounts, and related cases.
What is a recommended solution?
- A. Create a dashboard and add filters for users, opportunities, accounts, and cases.
- B. Create an individual dashboard for each sales representative with opportunity, account, and case components.
- C. Create a dynamic dashboard and add fitters for opportunities, accounts, and cases.
- D. Create a dynamic dashboard and ensure the sales manager has the view My Team's Dashboard permission.
Answer: D
NEW QUESTION 125
During Deployment from Sandbox to production using Changeset , Few components missed. How you are going to add those component to production ?
- A. Clone existing and make changes and Re-deploy
- B. Create New and Redeploy
- C. Edit Changset and re-deploy
Answer: A
NEW QUESTION 126
In deleting Meta-Data from a Developer Org., what tool can you use? Choose 2
- A. Force.com Migration Tool
- B. Dataloader
- C. Change Set
- D. Force.com IDE
Answer: A,D
NEW QUESTION 127
Roll-up Summary Fields work with Opportunity Line Items to Opportunities?
- A. True
- B. False
Answer: A
NEW QUESTION 128
How to make sure that sandbox has the latest or updated version?
- A. Refresh Sandbox
- B. Use Dataloader
- C. Use ANT Migration Tool
- D. Use Changeset
Answer: A
NEW QUESTION 129
Universal Container is implementing a new business process. As of now, sales reps needs to manually look up a user's contract whenever setting up a service. What is recommended?
- A. Use a validation to make sure that the contract field is filled out
- B. Create a workflow rule
- C. Setup Entitlements with Service Contract and Line Items
- D. Setup an entitlement with Service Contract
Answer: D
NEW QUESTION 130
An administrator has created content types for Salesforce CRM Content and has been asked to restrict the content types that are m a library.
How can an administrator meet this requirement^ Choose 2 answers
- A. Add members to the library who are users or members of public groups.
- B. Add the default content type to the Selected Content Types list.
- C. Select the "Restrict the content types available in the library" checkbox.
- D. Add the Related Content related list to the page layout for the associated object.
Answer: A,B
NEW QUESTION 131
A system administrator needs to merge duplicate accounts with duplicate contacts, how can this can be accomplished?
- A. Merge duplicate accounts and then merge duplicate contacts
- B. Merge duplicate contacts and then duplicate accounts.
- C. Merge accounts and select the option to merge duplicate contacts
- D. Merge duplicate accounts and duplicate contacts will automatically be merged
Answer: A
NEW QUESTION 132
What is the first step before setting up entitlements? * (1 Point)
- A. Set up service contracts
- B. Specify the entitlements-related lookup filters on cases
- C. Enable entitlement management
- D. Customize entitlements fields
Answer: C
NEW QUESTION 133
Which statement is true about the creation of entitlement processes?
Choose 2 answers
- A. Entitlement versioning allows changes to existing entitlement processes.
- B. Entitlements have their own organization-wide default settings.
- C. Milestones can be created dynamically based on other fields.
- D. The Manage Entitlements permission must be enabled.
Answer: C,D
NEW QUESTION 134
The VP of sales at AW Computing utilizes a Lead report grouped by Country and Lead Source to show where the leads are coming from. The number of leads vanes greatly for each Country.
What should the administrator configure on the report to show the Lead Source effectiveness for each country?
- A. Bucket fitters
- B. The 'Show Unique Count*
- C. PREVGROUPVAL function
- D. PARENTGROUPVAL Function
Answer: A
NEW QUESTION 135
Cloud Kicks has a Process Builder which should trigger upon a status change from on approval process. The Process Builder triggers if the status is updated manually, but not as a result or the approval process update.
What could the administrator do to troubleshoot the issue?
- A. Change the value with a Specific New Field Value so the Process Builder knows what value to look for.
- B. Check the Approval Process to make sure it is on the correct version.
- C. Check the Reevaluate Workflow Rules After Field Change box on the Approval Process Field Update Action.
- D. Turn Recursion the Process Builder under the Advanced Settings so the Process Builder fires again.
Answer: C
NEW QUESTION 136
A lead needs to be assigned automatically to a rep, after 10 days and there is no action, the deal status should be set to Stalled after it has been approved by a Manager. Which automation processes can a system administrator use?
- A. Assignment rule
- B. Assignment Rule, Auto-Response Rule, Workflow Rule
- C. Assignment rule, Approval Process, Workflow Rule
- D. Assignment Rule, Workflow Rule
Answer: C
NEW QUESTION 137
Some users across the business in various departments need the ability to export reports. Which feature will best grant access to these users?
- A. Create a permission set with the Export Reports permission and assign it to the relevant users
- B. Enable the Export Reports permission on their existing profiles
- C. Use Delegated Administration and assign it to the relevant users
- D. Create a new profile with the Export Reports permission
Answer: A
NEW QUESTION 138
Which three actions should occur when an administrator clicks save after making a number of modifications to Knowledge data categories in a category group and changing their positions in the hierarchy?
Choose 3 answers * (1 Point)
- A. The history of article usage is reset to zero utilization
- B. The articles and questions visible to users change
- C. Users are temporarily locked out of their ability to access articles
- D. The contents of the category drop-down menu change
- E. Users may temporarily experience performance issues when searching for articles
Answer: B,D,E
NEW QUESTION 139
How can SFB Industries ensure that incoming cases are routed to the correct department based on the "Type" field on Cases?
- A. Create a workflow rule to assign users the correct case
- B. Enable case routing for agents
- C. Use Auto--response rules & Queues
- D. Use Assignment rules & Queues
Answer: B
NEW QUESTION 140
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