About ServiceNow CIS-HAM Exam

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ServiceNow CIS-HAM Exam Syllabus Topics:

Topic	Details
Topic 1	Creating hardware assets and CIs Automating asset population into ServiceNow
Topic 2	Key components of hardware contract financials Core IT asset management terminology, concepts, and goals
Topic 3	Implementing hardware asset management Understand IT Cost Management
Topic 4	Implementing Hardware Asset Management in ServiceNow Hardware Discovery and Normalization
Topic 5	Generating asset reports for IT Asset Management Automating stock management in ITSM Asset Management and HAM
Topic 6	Extending asset management and configuration management Managing hardware assets and CIs
Topic 7	Hardware asset lifecycle, stages, and components IT Asset Management Overview & Fundamentals
Topic 8	Automating asset inventory with HAM Operational Integration of IT Asset Management Processes
Topic 9	Implementing hardware asset management in ServiceNow - ITSM Asset Management and Hardware Asset Management (HAM)
Topic 10	Asset management vs. configuration management Managing inventory and stock
Topic 11	Application Introduction and Recommended Practices ServiceNow hardware model Content Service