Salesforce NP-Con-102 : Salesforce Certified Nonprofit Cloud Consultant (NPC)

NP-Con-102 real exams

Exam Code: NP-Con-102

Exam Name: Salesforce Certified Nonprofit Cloud Consultant (NPC)

Updated: Nov 06, 2026

Q & A: 127 Questions and Answers

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About Salesforce NP-Con-102 Exam

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Salesforce NP-Con-102 Exam Syllabus Topics:

SectionObjectives
Topic 1: Program and Service Management- Program Lifecycle Management
  • 1. Program Design and Delivery
    • 2. Participant Tracking
      Topic 2: Reporting, Analytics, and Integration- Integration Concepts
      • 1. Salesforce Ecosystem Integration
        • 2. External System Data Flow
          - Reporting and Dashboards
          • 1. Nonprofit KPI Reporting
            • 2. Data Visualization
              Topic 3: Case Management and Service Delivery- Service and Case Tracking
              • 1. Case Intake and Routing
                • 2. Service Outcomes Tracking
                  Topic 4: Nonprofit Cloud Fundamentals- Salesforce Nonprofit Cloud Data Model
                  • 1. Households and Affiliations
                    • 2. Account and Contact Relationships
                      Topic 5: Fundraising and Engagement- Donor Management
                      • 1. Campaign and Engagement Tracking
                        • 2. Donations and Soft Credits

                          Salesforce Certified Nonprofit Cloud Consultant (NPC) Sample Questions:

                          Question #1

                          A nonprofit organization wants to produce gift acknowledgement letters by using predefined Nonprofit Cloud templates. What should be added to the page layouts?

                          • A. The Generate Document button
                          • B. A FlexCard
                          • C. The Create Summary button
                          Reveal Solution  Discussion  0

                          Correct Answer: A  🗳️

                          Explanation: Only visible for Real4dumps members. You can sign-up / login (it's free).

                          Question #2

                          The development director at a nonprofit needs to track grant lifecycles using NPSP, including assigning actions to staff members, tracking applications, reporting deadlines, and summarizing the total amount awarded with payments. How should the consultant model payments, applications, reporting deadlines, and actions in NPSP for the grant seeking institution?

                          • A. Payments = Opportunities with Payments; Applications = Activities; Reporting deadlines = Activities
                          • B. Payments = Opportunities with Payments; Applications = Deliverables; Reporting deadlines = Deliverables; Actions = Activities
                          • C. Payments = Recurring Donations with Opportunities; Applications = Deliverables; Reporting deadlines
                            = Deliverables; Actions = Activities
                          Reveal Solution  Discussion  0

                          Correct Answer: B  🗳️

                          Explanation: Only visible for Real4dumps members. You can sign-up / login (it's free).

                          Question #3

                          A Nonprofit Cloud organization has Automatic Person Account Mailing Address Synchronization enabled. A staff member removes the Is Primary flag from a linked address. What occurs to the address?

                          • A. The address is removed from the Person Account Mailing Address field.
                          • B. The address is archived automatically and the end date is set.
                          • C. The address is marked Inactive.
                          Reveal Solution  Discussion  0

                          Correct Answer: A  🗳️

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                          Question #4

                          Which two objects in the Program Management Module are directly connected to objects in Nonprofit Cloud Case Management?
                          Choose 2 answers

                          • A. Program
                          • B. Service Delivery
                          • C. Client Alert
                          • D. Case
                          Reveal Solution  Discussion  0

                          Correct Answer: A,B  🗳️

                          Explanation: Only visible for Real4dumps members. You can sign-up / login (it's free).

                          Question #5

                          How does Salesforce support donor cultivation and stewardship strategies for nonprofit organizations?

                          • A. By automating financial ledger reporting for various revenue streams, including grants and in-kind donations
                          • B. By enabling nonprofit organizations to track interactions with donors, create and manage campaigns, and log gifts
                          • C. By centralizing grant application, approval, and reporting processes for outbound grants
                          Reveal Solution  Discussion  0

                          Correct Answer: B  🗳️

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