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Salesforce NP-Con-101 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Fundraising and Donation Management | 22% | - Gift management and acknowledgement
|
| Data Management and Quality | 15% | - Data import and export
|
| Program and Service Delivery | 18% | - Program Management Module (PMM)
|
| Nonprofit Success Pack Overview and Architecture | 15% | - NPSP core components and data model
|
| Solution Design and Implementation | 20% | - Deployment and change management
|
| Reporting and Analytics | 5% | - NPSP-specific reports and dashboards
|
Salesforce Certified Nonprofit Success Pack Consultant Sample Questions:
The Development Director at a nonprofit needs to track grant lifecycles using the NPSP, including assigning actions to staff members, tracking applications, reporting deadlines, and summarizing the total amount awarded with payments towards the total.
How can this be accomplished with NPSP using Account records for the grant making institution?
- A. Create Opportunities with Payments to represent payments, Deliverables to represent applications and reporting deadlines, and Activities to represent action assignments to their staff.
- B. Create Recurring Donations with Opportunities to represent payments, Deliverables to represent applications and reporting deadlines, and Activities to represent action assignments to their staff.
- C. Create Opportunities with Deliverables to represent payments, applications, reporting deadlines, and action assignments to their staff.
- D. Create Opportunities with Payments to represent payments, Activities to represent applications, reporting deadlines, and action assignments to their staff.
Correct Answer: A 🗳️
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A nonprofit wants to present active volunteer sites on a map which should be visible without logging in.
Which tool would support this requirement?
- A. Tableau Public
- B. Custom Report
- C. Tableau CRM
- D. Custom Dashboard
Correct Answer: A 🗳️
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A nonprofit using Case Management wants to avoid visually identifying a subset of clients.
How should a consultant configure the view of Contact records to meet the requirement?
- A. Set Component Visibility for the Client Photo Component.
- B. Remove Client Card Component from the Lightning Record Page.
- C. Set Component Visibility for the Client Card Component.
- D. Remove Client Photo Component from the Lightning Record Page.
Correct Answer: A 🗳️
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A nonprofit has purchased Accounting Subledger. Donations are imported from many sources and updated by staff frequently. The nonprofit wants to configure Accounting Subledger so only the appropriate records are created and available to be exported to finance.
How should the consultant configure Ledger Entries to limit the records exported to finance?
- A. Configure Stage to State Mapping.
- B. Configure report to filter by stage.
- C. Configure a Sales Process.
- D. Configure Path on Opportune
Correct Answer: A 🗳️
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A nonprofit organization has a new system administrator who has just taken over managing its existing Salesforce organization and wants to know which data maintenance practices should be used.
Which two data hygiene practices should a consultant recommend? Choose 2 answers
- A. Run Health Check.
- B. Create a new custom object to store legacy data.
- C. Delete all past activities.
- D. Organize reports into appropriate folders.
Correct Answer: A,D 🗳️
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