Certification Path of ServiceNow Certified CIS CSM

ServiceNow requires the completion of the following prerequisite training course(s) in preparation for the Certified Implementation Specialist - Customer Service Management exam:

• ServiceNow Platform Implementation
• Customer Service Management Fundamentals
• Get Started with Now Create
• CMDB Fundamentals
• Customer Service Management Implementation
• ServiceNow Fundamentals

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For more info read reference:

CIS-CSM Official Certification Site

Reference: https://www.servicenow.com/content/dam/servicenow/other-documents/training/cis-csm-blueprint.pdf

How much does ServiceNow Certified CIS CSM costs

• Length of Exam: 85 min
• Examination Name: ServiceNow Certified CIS CSM
• Types of questions: Performance Based Questions
• Examination Fees: $400 USD
• Passing Score: 60% or higher
• No of Questions: 85 Questions

ServiceNow CIS-CSM Exam Syllabus Topics: