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Apple 9L0-415 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: User Accounts and File Systems | - File system structure and storage management - User account management and permissions |
| Topic 2: Network Configuration | - Network setup and connectivity - Network troubleshooting and diagnostics |
| Topic 3: Applications and Processes | - Application installation, management, and troubleshooting - Process monitoring and activity management |
| Topic 4: Peripherals and Printing | - Peripheral device management - Printer setup and configuration |
| Topic 5: System Troubleshooting and Maintenance | - Performance optimization and maintenance tasks - System diagnostics and repair tools |
| Topic 6: Installation and Configuration | - Initial system setup and installation process - System preferences and basic configuration |
Apple OS X Support Essentials 10.9 Sample Questions:
Which IP address could a Mac assign to itself if no DHCP services were available on the network?
- A. 192.168.100.100
- B. 127.0.0.1
- C. 169.254.100.100
- D. 172.16.100.100
Correct Answer: C 🗳️
Before the local user account is created on a system, you must first copy the restored user's home folder to the /Users folder. Then after you create the new user in Users &Groups preferences with the same account name, the system will prompt you to associate the new account with the restored home folder.
- A. How can you verify that a specific network service is available from a service provider?
- B. How do you make OS X associate a new local user account with a manually migrated or restored user's home folder?
- C. How do you identify the ownership and permissions of a file or folder in the Finder?
- D. How does a user that changes his own account password affect his login keychain?
Correct Answer: B 🗳️
You have a user account on an OS X Mountain Lion computer that has multiple user accounts. How can you interact with another user's Dropbox folder that has default permissions?
- A. You cannot see its contents, but you can add files to it.
- B. You can neither see its contents nor add files to it.
- C. You can see its contents and you can add files to it.
- D. You can see its contents, but you cannot add files to it.
Correct Answer: A 🗳️
How can you display the contents of a hidden folder on a mounted volume in Finder?
- A. From the Go menu, choose "Go to Folder," enter the path to the hidden folder, and click Go.
- B. From the View menu, choose "Show hidden items."
- C. From the Finder menu, choose Preferences, and select "Show hidden items."
- D. Select the volume icon and choose "Show hidden items" from the Action menu.
Correct Answer: A 🗳️
The master password is used to reset local account passwords.
- A. What does the master password do?
- B. Where are application preferences stored?
- C. How can you identify duplicate fonts?
- D. What are the advantages of code signing?
Correct Answer: A 🗳️
