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Following are the requirements of 7750X Exam
There are no prerequisites of the Avaya 7750X exam.
Reference: https://www.avaya-learning.com/lms/#/training/catalog/offering/21346
Avaya 7750X Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Dialer and Chat Channels | 20% | - Chat server integration and routing - Multi-channel interaction handling - Outbound dialer configuration and operation |
| Email Channel Implementation | 20% | - Email management and reporting - Email server integration and configuration - Email routing and workflow setup |
| IP Office Contact Center Solution Overview | 25% | - Deployment models and system requirements - Solution components and architecture - Supported IP Office platform versions |
| Integration with IP Office Platform | 25% | - Integration prerequisites and configuration - Licensing and user permissions - Network and signaling requirements |
| Configuration, Troubleshooting & Maintenance | 10% | - Monitoring, logging and performance tuning - Common issues and resolution procedures - Advanced settings and customization |
