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Avaya 77201X Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: User and Extension Management | - User provisioning and profiles - Extension configuration and numbering plans |
| Topic 2: IP Office Platform Overview | - Licensing and deployment models - System architecture and components |
| Topic 3: System Maintenance and Troubleshooting | - System monitoring and diagnostics - Backup, restore, and upgrade procedures |
| Topic 4: Installation and Configuration | - Initial system setup - IP Office Manager configuration basics |
| Topic 5: Telephony Features and Services | - Call routing and trunk configuration - Voicemail Pro and messaging services |
Avaya IP Office™ Platform Implement Certified Sample Questions:
1. Which component is required for IP Office to support Avaya J100 series IP phones?
A) Voicemail Pro
B) HTTP server for firmware
C) IP500 V2 control unit
D) Server Edition Primary Server
2. Which feature allows a user to pick up a call ringing on another extension?
A) Mobile Twinning
B) Hunt Group
C) Call Forwarding
D) Call Pickup
3. Where are the backups for Voicemail Pro arranged?
A) Through the PC backup method
B) In Voicemail Pro Preference > General options > Backup & Restore
C) In the Manager program backup setting
D) In the automatic backup at midnight
4. Which component is required to support Avaya 1400 series digital phones on IP Office?
A) Phone 8 card
B) Voicemail Pro
C) TCM8 card
D) SIP trunk license
5. What is the purpose of the Avaya IP Office Web Manager?
A) To provide a web-based configuration interface for Server Edition
B) To manage voicemail greetings
C) To upgrade IP phone firmware
D) To monitor call quality
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: D | Question # 3 Answer: B | Question # 4 Answer: C | Question # 5 Answer: A |
