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Cisco Troubleshooting Cisco Unified Communications v8.0 (TVOICE v8.0) Sample Questions:

1. Which two commands can be used to troubleshoot transcoding issues on a Cisco IOS voice gateway? (Choose two.)

A) debug h245 asn1
B) show running-config | include dspfarm
C) show SCCP
D) debug h225 asn1
E) show ip interface brief
F) show voiceport summary
G) debug no logging voice

2. While you implement an action plan while troubleshooting a call setup problem, the symptoms stop.
Which troubleshooting step is next?

A) Continue to observe the results.
B) Gather new facts about the situation.
C) Continue to implement the existing action plan.
D) Document the facts.

3. When the command utils dbreplication status is executed on the Cisco Unified Communications Manager CLI, which step should be taken next to check the database replication status?

A) The command utils dbreplication runtimetstate must be run on the publisher.
B) The command utils dbreplication runtimestate must be run on the subscriber.
C) Run the same command on all nodes of the cluster.
D) Restart the Cisco CallManager service.
E) View the activelog file.

4. Which three troubleshooting tools are available on Cisco Unified Communications Manager? (Choose three.)

A) RTMT
B) SDL and SDI trace
C) CLI
D) alarms
E) SCCP troubleshooting tools
F) Netcool

5. Some users report that they cannot dial out from headquarters on their Cisco IP Phones to PSTN users, but others can.
Which troubleshooting approach is the most direct to isolate the source of the failure of the users that cannot dial out to the PSTN?

A) Use DNA to analyze the dialing permissions of the Cisco IP Phones.
B) Use RTMT to analyze the dialing permissions of the Cisco IP Phones.
C) Use RTMT to generate actual calls to the PSTN.
D) Use DNA to generate actual calls to the PSTN.

Solutions: